FAQ

What is the cancellation policy? 
We know plans never go as expected therefore we allow you to cancel your reservation at no charge 12 hours prior to the set pickup time. 

How will I meet my driver at an airport? 

We provide FREE Meet & Greet services for all airport transfers. (customer is responsible for parking fees)

Is my driver experienced?
 

We only hire drivers with 5 or more years experience in luxury limousine service. We know your time is valuable and we can't afford to make any mistakes. 

Is my vehicle licensed and insured?
Yes. All vehicles and drivers are licensed by the NYC Taxi & Limousine Commission. We require all vehicles to have luxury limousine coverages

Is there a discount for multiple vehicle booking? 
Yes! Call our office for special promotions on multiple vehicle booking.

Are complimentary refreshments provided? 
Yes. All vehicles are stocked with water, mints/gum, tissues, smart phone charging cables/ports, & Wi-fi in most vehicles. 

What cities do you service? 
We service New York City, Nassau County, Suffolk County (including Hamptons), New Jersey, Connecticut